Support

When asking for help

• Include your player name and player ID, if known.
• Describe the issue, when it occurred and your device/app version.
• Remove personal information and session credentials from any screenshots.

Purchase help

For purchase help, include the product name and store order number. Do not send card details, banking information or your store password. Store refunds and game account deletion are separate processes.

Account deletion

You can request account deletion even after uninstalling the app. Instructions and an email link are available on the account deletion page.

Open account deletion instructions